Case Study

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Empowered efficient planning, allocation, and optimization of all processes from dispatch orders to vendor payment through digital capabilities. Achieved remarkable cost optimization of up to 4% while significantly improving on-time and in-full (OTIF) efficiencies. Attained comprehensive visibility, transparency, and audit compliance across all transportation modes by effectively managing the flow through our Mission Control Tower.
About the Project
A leading global pharmaceutical company, growing at a 10% compound annual growth rate (CAGR) in India, encountered difficulties in managing its extensive logistics network. With over 20 plants and toll units, 4 hubs, 25 CFA’s (Carrying and Forwarding Agents), and more than 3000 distribution points, the company struggled with the manual movement of finished goods throughout its complex distribution network.
The management of pharmaceutical product logistics poses distinctive challenges due to factors such as product nature, volumes, cold and non-cold chain requirements, and seasonality. Manual management of multiple logistics service providers across different regions, while maintaining committed service levels within budgetary constraints, proved to be demanding.
The lack of comprehensive visibility hindered effective decision-making, resulting in the management spending a significant amount of time on troubleshooting and dispute resolution. As a result, achieving the desired service levels within the allocated budget became challenging.

Our Solution

Our team conducted a thorough assessment of the current state of the supply chain, engaging with all stakeholders, identifying bottlenecks, and devising a digital process with an implementation strategy. Subsequently, we utilized our flagship product, tEG 2.0, to configure, customize, and implement a comprehensive solution that digitized and optimized their end-to-end supply chain network logistics, enhancing overall operations and efficiency.

Obtained Results

  • Reduced direct costs by up to 4%.
  • Elevated service levels to an exceptional 97%.
  • Attained complete audit compliance.
  • Accomplished total transparency and visibility throughout the logistics channel.
  • Delivered swift issue resolution through exceptional reports and escalations.
  • Enhanced decision-making with real-time dashboards and analytics.

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